product came undamaged and in less than a week!! Loving our basketball hoop!

I decided on this hoop because of the high winds we experience where we live. It is a strong and well built system so I don't have to worry about it breaking down. My son loves the sleek look and smoothness of adjusting the height using the crank. I absolutely love that I don't have to worry about it during high wind storms. It is very well built and overall a solid product. We are very happy choosing a Goalrilla!

Goal came early and everything was included. So, far I’m very happy with the goal and the service that BasketballGoalStore was able to provide. Would definitely buy from again.

The goal is great, instructions were great, installation went as planned.....except the fact that I didn’t receive the height sticker that goes on the actuator. After searching over and over again through all the packaging I went back to basketballgoalstore.com and explained to the “online chat” person my that I didn’t receive a height sticker with my order, they simply said “you can buy one from us for $7”. Are you kidding me? I just over 1K, didn’t get everything I paid for(even though it’s a simple sticker), I was told I had to buy it, again. Poor decision on a simple customer service request.

PROS:1- The GS54c looks great...2- All parts firmly and safely packed...3- Excellent assembly instructions...CONS:1- Noticeable pole flexing on shots...This is an absolutely impressive system for most folks and it looks great. Following the detailed instructions, assembly went smoothly. First, the anchor bolt assembly was installed. Using extra cement, I made mine larger than the directions called for. After a few days for the cement to cure the pole parts were attached together and the pole was lifted and bolted to the anchor assembly. Then the backboard was attached to the pole using the tailgate of my truck and three strong friends. A few more installation incidentals were completed and play began...Right away I noticed surprising rim and backboard movements on shots. I checked all the connections and found no problems there. A closer inspection revealed that most all the backboard movement could be directly attributed to the pole. The pole had some slight flexing. I then checked the pole's specs and discovered it was made of 14 gauge steel. Ouch! Perhaps and most likely most folks would not be disappointed with the movements; however, I am.Overall I can recommend the Goalrilla GS54c. This is good system and very much satisfies my grandson and the neighborhood.But, personally I'm disappointed. After additional research and learning that all Goalrilla anchor systems are the same, I have ordered the Goalrilla DC72E1 that comes with a 7 gauge steel pole; maybe, that'll make me happy. My comments on the DC72E1 will be coming.